Field Service Technician

Field Service Technician
Keep vital vacuum and air systems running while building strong customer relationships.
Johannesburg (Gauteng) R20,000 - R30,000 per month basic (CTC R35,000 - R40,000) Benefits: provident fund, group life cover, company bakkie, and phone

About Our Client
A leading specialist in vacuum and air solutions, serving industries such as food processing, automotive, chemicals/pharma, plastics, medical, and water/wastewater. They combine technical excellence with a consultative approach to service and after-sales support. With a growing footprint in Gauteng and across Africa, this is an opportunity to join a dynamic team where you can develop both your technical and commercial skills.

The Role: Field Service Technician
As a Field Service Technician, you'll be the trusted on-site expert for air compressors, vacuum pumps, and related systems. You'll keep mission-critical equipment running smoothly, while also identifying opportunities to grow service contracts, spares, and system sales. This role blends technical problem-solving with customer relationship building to ensure long-term success.

Key Responsibilities

• Minimum 3-5 years hands-on experience servicing, installing, and repairing air compressors, vacuum pumps, or similar equipment

• Diagnose and troubleshoot technical issues, delivering clear recommendations and solutions

• Manage service schedules, communicate professionally with clients, and complete reports on time

• Build and maintain strong relationships with engineers, technicians, and maintenance teams

• Identify new opportunities, cold-call prospects, and contribute to achieving sales targets for service contracts, repairs, and equipment

• Track completed services and encourage repeat servicing to improve customer retention

• Collaborate with the sales team on territory strategies and opportunities

• Travel as needed (including occasional cross-border trips), ensuring a valid passport is maintained

About You

• National Diploma in Electrical, Mechanical, or Mechatronics Engineering, or Millwright trade qualification (preferred)

• Proven technical knowledge of air compressors (essential); additional exposure to vacuum pumps, blowers, valves, or instrumentation advantageous

• Strong commercial mindset, comfortable promoting service contracts, spares, and solutions on site

• Clear, professional communicator with solid reporting and customer-facing skills

• Proactive, organised self-starter with strong reasoning, problem-solving, and multitasking ability

• Team player who can also work independently to achieve objectives without close supervision