Data Entry Clerk (Dispatch Operations)

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Job Summary

Job Description:

This position provides inbound telephone customer support and determines the nature of the call or inquiry. This position communicates with internal/external customers on a daily basis via phone, fax, and email. This position inputs and processes shipments, domestic and international, in accordance with UPS and local government policies.

Responsibilities

Screens incoming calls.

Keys data accurately within time specific deadlines into UPS systems.

Checks and forwards legal documentation.

Provides administrative support to Management team

Shift time - 3 AM Start time. Shift averages 3-5 hours a day, but hours, start times/finish times may vary with operational need. Flexibility required.

Pay Rate -$15.83/hr

Qualifications

Excellent communication skills

Accurate typing speed of 40+ words per minute

Ability to work in a fast-paced, high-pressure environment

Availability to work flexible shift hours