HR Manager

Job Description

The Headhunter LTD Albania, daughter company of The Headhunter Group, has been entrusted by a leading international QSR brand operating in Albania to find a strong and hands-on HR Manager.

HR Manager – Albania 

HUMAN RESOURCES | HR MANAGEMENT

Job Summary

Our Client is looking for a strong and hands-on HR Manager to lead and strengthen the HR function.

This is a key management role with direct impact on team stability, discipline, retention, management capability, and operational performance. The person in this role will be responsible for leading the HR function, supporting management, and driving effective HR practices across the business.

Key Responsibilities:

-HR Leadership & Strategy Lead the full HR function across the company, ensuring consistent HR support, compliance, and people management. 

-Ensure proper implementation of HR policies, internal rules, and company procedures. 

-Partner with top management on people-related priorities, organizational needs, and long-term workforce improvement.

Recruitment & Workforce Planning: 

-Support workforce planning and help ensure stable staffing across restaurants. 

-Lead and coordinate recruitment for existing restaurants, new openings, and support positions as needed, ensuring timely and effective staffing.

HR Administration, Payroll & Compliance:

-Manage core HR administration, employee documentation, and records in a structured and accurate way. 

-Administer the payroll preparation process and ensure the accurate and timely submission of all payroll-related data. 

-Ensure that employment contracts, HR decisions, disciplinary measures, terminations, internal policies, and other employment-related documentation comply with applicable labour legislation.

-Represent the company in HR-related legal matters before labour inspections and other relevant institutions, when required.

Employee Relations & Performance Management:

-Manage employee relations and disciplinary matters in line with company standards and applicable labour legislation. 

-Advise management and Restaurant Managers on people matters, performance issues, team challenges, and employee relations topics. 

-Coordinate training and development activities for restaurant and HQ teams, and monitor progress.

-Support the development of stronger management capability, team discipline, and a more structured and performance-oriented work environment.

Systems, Processes & Controls:

-Improve HR processes, systems, controls, and reporting standards across the business.

-Support the implementation and proper use of HR systems across the business.

-Monitor key HR indicators and recommend corrective actions where needed

What We Are Looking For:

-Minimum 4 years of HR experience. 

-Experience in QSR, retail, hospitality, or another operational business is an advantage.

-Good knowledge of Albanian Labour Law.

-Experience in HR administration, recruitment, employee relations, and payroll coordination.

-Experience with HR systems is an advantage.

-Ability to work independently and take responsibility.

-Strong organizational, communication, and follow-up skills.

-Good knowledge of Microsoft Office.

-Good English skills.

How to Apply:

Our client is an Equal Opportunity Employer and welcomes applications from all qualified individuals regardless of gender, nationality, age, religion, or background.

If you meet the requirements and are ready to take on this exciting challenge, please apply directly here.