Digital Back Office Executive

Position: Digital Back Office Executive

Role: Execute and monitor the Digital Trade Engagement platform in dealing with tobacco

products in preselected touchpoints, via an online mobile application while providing services in

accordance with the list and instructions provided by authorized representatives of the DTE

platform. Improve activities to grow effectiveness of platform and ensure continuous

enhancement in this area; absolute functioning sales & decision making systems and reporting;

proper performance tracking; continuous sales fundamentals efficiency improvements;

maintain the regular reporting frequency; conduct analysis and scenario modeling; fulfill ad hoc

requests in order to provide the key decision makers of Company with high quality

and timely business information from different areas (participation-performance) in a holistic

manner, thus contributing to meeting the project objectives.

List of job responsibilities:

1. Creation and dispatch of task template based on Media plan delivered from Marketing &

Trade Activation Team.

2. Checking and approving/rejecting the task performed from touchpoints personnel while

keeping follow up on low performance touchpoints.

3. Educating and being in close collaboration with Business Building Executive for successful

implementation of the platform in their respective territories.

4. Always tracking and finding faster and better solution for all touchpoints who are facing

technical issue with the platform in efficient way.

5. Monitoring and performing rewarding system for all the touchpoints in

monthly/quarterly/yearly period while being compliant with record information management.

6. Frequently performing internal system maintenance in order to ensure 100% of system

working.

8. Collection and recording in the electronic device of information on sales, the availability of

tobacco products in the Point of Sales, and other information in accordance with the list of

information collected.

9. Verification and assistance in securing the commodity stocks of tobacco products in the

touchpoints.

10. Assistance to the representative of the outlet in the placement of materials for the

demonstration of tobacco products through application.

11. Carrying out initiative calls to retail outlets that do not perform the assigned tasks for more

than 1 week.

12. Verification of the fulfillment of the terms of the trade programs by the Point of Sales in

accordance with the list of information collected.

13. Operative transfer of all received information on Customer's comments and / or wishes to

interest Company Departments.

14. Ensure the timely execution of all provided reporting and other working documentation.

Language

Excellent oral and written communication skills

Fluent English

Relevant Experience for type of services we need

Period: min. 1 year

Type of previous working experience/industry

Professional skills

Advanced MS Office skills

Microsoft Operating System regular knowledge

Soft skills

Main key behaviours assess for the position: Communication, Learning, Leading and

Collaboration.