Visual Merchandiser

Job Good! Life Good!

The HeadHunter Group is an innovative Staffing and Recruiting Company operating in Albania, Kosovo, Montenegro, North Macedonia, Bosnia & Herzegovina, Serbia, Cyprus, Greece, Bulgaria, Canada and the USA. We offer the newest mentality in the Staffing industry and our core business are Candidates and Clients.

For our client, a multinational leader in the retail industry, we are now looking for a Visual Merchandiser based in Sofia, Bulgaria.

Your responsibilities:

You ensure that garment presentation in windows and in store is in line with the Commercial Handbook. Together with the Department Manager you maximize and drive commercial opportunities in your store within
the brand guidelines.

- Fashion Knowledge

• Ensure you are up-to-date with current fashion trends and styling techniques so you can anticipate your
  customers needs.
• Share, inspire and educate the store team on seasonal trend information.
• Direct customer service
  
• Ensure you meet customer expectations on direct service according to  standards.
  
• Support the store to achieve excellent customer service.

- Indirect customer service

• Follow up the M Visual Identity through implementation of the Commercial Handbook and secure
  well-styled GTL mannequins in windows and in store and make sure garment presentation is in line with
  the concept ID. 
• Create a clear red thread from windows to A-area with wearable buying suggestions.
• Ensure high quality, commercial garment presentation with good garment care every day together with
  store team.
• Provide good concept flow by maintaining the concept layout, fixtures and navigation.
• Launch and maintain all sales campaigns and activities on time and according to  standards.

- Drive sales targets

• Identify opportunities to increase customer satisfaction and sales.
• Perform sales follow-up and initiate actions to reach sales targets.

- Training & Development

You support the store team to enhance the customer and working experience in store through coaching.
Together with the Store management team you ensure that all legal requirements and policies are
fulfilled.

• Evaluate & develop the visual and commercial skills of the store team.
• Organize, provide and carry out visual training for all colleagues to support garment presentation in line
  with the Commercial Handbook.
• Seek VM potential for succession.

- Communication & legal requirements

• Ensure that all communication in the windows and on the sales floor complies with local legislation

- Commercial routines

• Follow up on Store KPIs and initiate actions to reach store goals and budgets.
• Adapt the store planning according to store needs and budget from the Commercial plan.
• Perform daily Customer rounds to maximize and action commercial opportunities.

- Visual Store Operational Routines

• Carry out Sample picking in a way that creates clear stories and wearable buying suggestions.
• Handle Visual Merchandiser material and visual scheme orders.
• Control quantity and condition of all incoming visual material.
• Maintain and care for all display and interior material with sustainability in mind.
• Keep visual room organized and safe.
• Share information with the team on Commercial handbook seasonal changes and continue to evaluate
  throughout the season.
• Provide updates of all VM information material in the store.
• Ensure that the store always has enough Sale and Activity material.

- Security

• Promote employee and customer safety
• Resolve health & safety, legal and security issues
• Prevent loss

This is your chance for a career out of the ordinary!

Sounds interesting?

Additional Information:

Our client is committed to create a diverse & inclusive environment and they actively look for candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability, or age.

Please note that only shortlisted candidates will be invited for an interview.