Commercial Assistant

Salary: Market related

Location: Centurion

Job type: Permanent

Industry: Manufacturing / Production (Stainless-Steel)

Reference Number: CWR.CA.FSA.14022025

COMPANY DESCRIPTION:

Our client is a stainless steel manufacturer based in Centurion and they are looking for a Commercial Assistant to join their team as soon as possible.

JOB DESCRIPTION:

The efficient handling of sales orders to ensure timeous manufacturing and delivery or orders as primary task. Retaining customer satisfaction and promoting the company and its products.

MAIN DUTIES & RESPONSIBILITIES:

• Responsible for assisting customers and potential customers with enquiries related to sales and quotations
• Where needs be, customers must be advised on cost-saving opportunities that will act as market development and secure customers
• Responsible for the processing of Sales Orders within the ERP system
• Communicate with production and planning departments to ensure products are manufactured in accordance with the Sales Order timeously
• Correspond with customers on the status and progress of the Sales Order. Inform the customer when the Sales Order is ready for collection
• Ensure releases (forecast orders) are received weekly or monthly from the customers and communicate any changes with the production and planning departments. Fluctuations in the promised date as a result of the customer changes need to be addressed
• Responsible for creating and issuing picking slips within the ERP system
• Process Sales Invoices based on Delivery Notes and, accordingly, submit them to the financial department
• In terms of C.O.D. Customers, create and send a pro-forma invoice to the customer and follow through on deposits and final payment
• Responsible for costing and sending quotations to the customers, with approval from the Commercial Manager. Understanding and maintaining cost models is essential
• Update Sales Price Lists regularly and keep the customers updated monthly
• Filing requirements
• Supporting and assisting the Commercial Manager in his daily duties and responsibilities
• Regular traveling and visiting Customers in the domestic market

EDUCATIONAL REQUIREMENTS:

• Matric or equivalent
• Post Matric qualification, with preference for sales orientated qualification

EXPERIENCE AND SKILLS REQUIRED:

• Metallurgical knowledge in stainless steel will be beneficial. If the person does not have such experience, it would be expected to obtain such basic experience by means of self-study courses for example SASSDA and tutoring from the Commercial Manager.
• Ability to read and write in English. Ability to respond to common enquiries or complaints from customers, stakeholders and regulatory agencies.
• Ability to work with mathematical concepts such as probability and statistical principles, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• To perform this job successfully, an individual should have knowledge of: Accounting software, ERP software, and the Microsoft office suite. Please note, the ability to work and understand Microsoft excel is critical.

POPIA

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