Sales Manager

Salary: Market related

Location: Sandton, Johannesburg

Job type: Permanent

Industry: Information Technology

Reference Number: CWR.IS.OST.17012025

COMPANY DESCRIPTION:

Our client is a multi-vendor, value-added solutions provider with branches in Johannesburg, Durban and Cape Town offering Managed IT Services. They are looking for a Sales Manager to join their branch in Sandton, Johannesburg.

JOB DESCRIPTION:

• To efficiently manage the sales team in accordance with the company strategy.
• Driving results through people
• The Sales Manager is responsible for leading and motivating a team of sales representatives to achieve and exceed sales targets
• This role requires strong leadership, communication, and sales management skills to develop and execute effective sales strategies

MAIN DUTIES & RESPONSIBILITIES:

Budgets

• Formulate a budget on an annual basis, developed from a business plan in accordance with the company strategy

Sales team management / Sales target achievement

• Recruit, hire, train, and develop a high-performing sales team
• Provide ongoing coaching, mentoring, and support to sales representatives
• Set and track individual and team sales targets
• Monitor sales performance and identify areas for improvement
• Conduct regular performance reviews and provide feedback

Customer Centric

• Ensure the company image is constantly maintained at a high standard and sales teams remain focused in accordance with their relevant target market

Product Centric

• Maintain brand sales in accordance with the company strategy
• Create and implement monthly sales initiatives

Employee Centric

• Maintain a high level of moral and motivation amongst ALL employees
• Always promote the company and ensure staff do the same 
• Maintain a high level of security for the safety of all employees

Inventory Control

• Monitor, control and oversee stock on reserve, backorders, ETAs
• Monitor and increase sales sell-out strategies on aging product lines

Training

• Offer / ensure training is carried out on a regular basis, updating company records

Monthly Staff Reviews

• Review staff monthly target achievement
• Mentoring and training of staff

Accounts Receivables / Credit Applications

• Minimize risk and exposure through company policy and procedure
• Constant review of age analysis, ensuring collaboration between sales teams and accounts department
• Liaise with customers to maintain AR customer relations with regards to outstanding payments
• Monitor and oversee the credit application process on Tradeshield

Expense Control

• Consistently monitor expense control through financial analysis of management accounts on a monthly basis.

Information Technology

• Maintain systems with the assistance of the central IT department, feedback problem areas and ensure all users are trained and working efficiently
• Ensure reliable backups are taking place and kept off site

Commissions

• Submit commission sheets timeously to HR for the sales team on a monthly basis
• Make sure sales staff have a copy of the commission sheet as a motivator and for performance discussions

Sales meetings

• Conduct meetings on a weekly basis, ensuring the smooth flow of the business and give all staff the opportunity to voice their opinions

HR

• Where necessary conduct disciplinary hearings, work performance discussions and monthly staff reviews of precious month achievement within the first 3 days of month end
• Mentoring the sales team top achieve target
• Staff development and succession planning
• Staff recruitment

Sales Strategy Development

• Develop and implement effective sales strategies aligned with the company's overall business objectives
• Conduct market research and identify new business opportunities
• Analyze customer needs and preferences to tailor sales approaches
• Develop and maintain strong relationships with key customers and partners

Sales Process Management

• Oversee the sales process from lead generation to closing
• Ensure that sales representatives follow established sales methodologies and best practices
• Implement CRM systems and tools to track sales activities and performance
• Analyze sales data to identify trends and optimize sales processes

Sales Reporting

Prepare regular sales reports and provide updates to management

Track key performance indicators (KPIs) and identify areas for improvement

Analyze sales data to identify trends and opportunities

Team Motivation and Development

• Create a positive and motivating work environment for the sales team
• Recognize and reward high performance
• Foster a culture of collaboration and teamwork
• Encourage continuous learning and professional development

Operational Management

• Oversee the day-to-day operations of the sales team, including territory assignments, quota setting, and resource allocation
• Address operational queries and issues raised by sales representatives
• Ensure compliance with company policies and procedures
• Manage sales budgets and expenses

EDUCATIONAL REQUIREMENTS:

• Grade 12
• Relevant tertiary qualification

EXPERIENCE AND SKILLS REQUIRED:

• Minimum 3 years management experience within the IT environment
• The ability to work under pressure and to make sound business decisions
• Performance management and good people skills
• Good interpersonal and communications skills
• Above average computer literacy
• Ability to read and interpret financial statements
• Self-motivated
• A leader who leads from the front, developing high standards
• Marketing

POPIA

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