Office Manager

About the Role

A well-established automotive service and collision repair company in Chicago is hiring an Office Manager to lead the administrative side of a growing operation. You will oversee daily office operations, keep processes organized, and make sure customers, technicians, and leadership have what they need to do their jobs well. This role is a strong fit for a dependable, professional leader who is comfortable setting priorities, solving problems quickly, and keeping a busy office on track. Previous automotive or service-industry experience is a plus.

Core Responsibilities

• Oversee day-to-day office operations and keep workflows running smoothly
• Coordinate and support reception, administrative, and bookkeeping functions
• Set priorities and assign tasks to office staff as needed
• Maintain customer service standards across phone, email, and in-person interactions
• Manage scheduling, documentation, and recordkeeping processes
• Work with management on reporting, billing follow-up, and administrative planning
• Resolve customer and internal issues quickly and professionally
• Manage office supplies, vendors, and administrative expenses
• Improve office procedures to increase accuracy and efficiency
• Serve as a reliable point of contact between the office, the shop, and management

Required Qualifications

• Experience in office management, administration, or a similar supervisory role
• Strong communication and customer-service skills
• Excellent organization and attention to detail
• Ability to multitask and lead in a busy environment
• Computer and administrative skills, including standard office software
• Dependability and a professional attitude
• Preferred: previous automotive or service-industry experience

Benefits & Pay

• Compensation: competitive, based on experience
• Career growth and advancement opportunities
• Supportive, team-oriented workplace
• Training and professional development
• Benefits available for qualifying positions

Location: Chicago, IL. Full-time. Qualified candidates are invited to apply through the candidate portal, and The Employee Connect will follow up to discuss next steps and the opportunity in more detail.