Home Care Coordinator

Home Care Coordinator
Location: Wallingford, CT
Pay Rate: $48,000 to $60,000 per year

Position Overview
A growing healthcare organization is seeking a compassionate and detail-oriented Home Care Coordinator to join their senior care services team. This full-time, on-site position plays a vital role in ensuring that clients receive the highest quality of in-home care possible. The ideal candidate brings a genuine passion for serving older adults and vulnerable populations, combined with strong organizational skills and the ability to manage multiple priorities simultaneously.

Key Responsibilities

• Coordinate and schedule caregiver assignments to match client needs, preferences, and availability
• Conduct initial client assessments and regular follow-up visits to monitor care plan effectiveness
• Serve as the primary point of contact for clients and family members, addressing concerns promptly and professionally
• Maintain accurate and up-to-date client records, care plans, and scheduling documentation
• Recruit, onboard, and support caregiving staff, ensuring proper training and compliance with applicable regulations
• Collaborate with healthcare providers, social workers, and case managers to ensure continuity of care
• Handle on-call responsibilities on a rotating basis to address urgent staffing or client issues
• Track caregiver performance and client satisfaction, implementing improvements as needed
• Ensure compliance with state regulations, licensing requirements, and organizational policies

Requirements

• Minimum of two years of experience in home care, healthcare coordination, or a related field
• Strong knowledge of home care services, caregiver roles, and senior care best practices
• Excellent interpersonal and communication skills, both written and verbal
• Proven ability to manage scheduling logistics and resolve conflicts efficiently
• Proficiency with scheduling software, electronic health records, or care management platforms
• Valid driver's license and reliable transportation for occasional local travel
• Ability to work a flexible schedule, including participation in an on-call rotation
• Associate's or bachelor's degree in healthcare administration, social work, or a related field preferred

Preferred Qualifications

• Experience in a related field is preferred

Screening Questions

• How many years of experience do you have relevant to this Home Care Coordinator role?
• Do you hold any required licenses or certifications for this position?
• Are you available to work onsite in Wallingford, CT?