Patient Account Specialist

Location: Lake Charles, LA

Type: Temp to Hire

Join Our Client's Dynamic Team and Make a Difference in Healthcare!

Are you passionate about helping others and have a knack for medical collections? We're looking for a skilled Patient Account Specialist  to join our client's team on an onsite, temp-to-perm basis. You'll play a vital role in resolving accounts and ensuring patient and client satisfaction. If you have experience in medical collections and are ready for a rewarding challenge, we want to hear from you! Experience with hospital Insurance claims, follow up and denials/resolutions. Responsible for performing billing, A/R follow-up and credit balance resolution activities which result in claim payment

Why You’ll Love This Role:

• Impactful Work: Directly contribute to the financial health of our clients and the well-being of patients.
• Collaborative Environment: Supportive team dedicated to excellence.
• Professional Growth: Opportunities for advancement and development.
• Stability: Temp-to-perm position with long-term potential.

Key Responsibilities:

• Effective Collections: Successfully recover accounts in line with client and state guidelines.
• Accurate Documentation: Keep patient account information updated timely and precisely.
• Patient & Carrier Communication: Handle inbound calls professionally, resolving account inquiries and issues.
• Goal Achievement: Use collection tools to meet or exceed recovery goals and standards.
• Problem Solving: Resolve account issues promptly and accurately.
• Daily Productivity: Consistently meet daily productivity standards.
• Positive Patient Relations: Communicate respectfully with patients and their families.
• Special Projects: Take on assigned special projects, showcasing versatility.

Qualifications:

• Healthcare Experience: Minimum of 2 years in insurance billing, collections, payment, reimbursement verification, and/or refunds.
• Communication Skills: Strong written and verbal communication.
• Preferred Experience: Experience in a multi-facility hospital business office is a plus.

Ready to make a difference? Apply today!