Job Openings Receptionist

About the job Receptionist

Receptionist
Location: Chicago, IL
Shift/Schedule: Full-time, onsite, weekday business hours
Pay/Compensation: Competitive, based on experience

About the Role
A well-established automotive service and collision repair company in Chicago is looking for a Receptionist to be the first voice and face of a growing business. You will greet customers, handle a steady flow of calls, and keep the front desk running smoothly so the shop and office can stay focused on their work.

The strong candidate is a polished, friendly communicator who stays calm under pressure and enjoys helping people. Previous automotive or service-industry experience is a plus.

This is a permanent, direct-hire opportunity presented by The Employee Connect. Qualified candidates will be contacted promptly to review the role, answer questions, and discuss next steps in the interview process.

Key Responsibilities
  • Greet customers and visitors warmly and professionally
  • Answer, screen, and route a high volume of phone calls
  • Schedule appointments and coordinate customer drop-off and pick-up times
  • Provide customers with accurate status updates in coordination with the shop
  • Collect and enter customer and vehicle information accurately
  • Handle incoming email and messages and route them to the right team member
  • Assist with basic paperwork, filing, and light administrative tasks
  • Keep the reception area clean, welcoming, and organized
  • Escalate customer concerns promptly and professionally
  • Multitask across phones, walk-ins, and administrative needs in a busy setting
Minimum Qualifications
  • Experience in a reception, front desk, or customer-facing role
  • Strong communication and customer-service skills
  • Excellent organization and attention to detail
  • Ability to multitask in a busy environment
  • Computer skills, including email and data entry
  • Dependability and a professional attitude
Preferred Qualifications
  • Previous automotive or service-industry experience
Benefits & Pay
  • Pay: Competitive, based on experience
  • Full-time, permanent position
  • Career growth and advancement opportunities
  • Supportive, team-oriented workplace
  • Training and professional development
  • Benefits available for qualifying positions
Screening Questions
  1. How many years of reception or front desk experience do you have?
  2. Are you comfortable handling a high volume of phone calls and walk-ins?
  3. Are you able to work onsite in Chicago, IL on a full-time schedule?