Floor Supervisor Trainee

FLOOR SUPERVISOR TRAINEE

Leading cruise ship company - Tax free salary plus accommodation and food, travel and amazing career opportunities.

Set sail on a new career with a world leading cruise liner, and help us bring the FUN to life aboard one of their fantastic vessels! We are looking for dedicated individuals to join their teams as a Floor Supervisor Trainee! This role will see you working on the front line with our guests ensuring that they are safe when using the Ships Pools and water park facility so they can have FUN!

You will be overseeing the water park and pool areas ensuring there is no overcrowding, dangerous acts and that any maintenance issues are reported to your Supervisor to avoid accidents. You will be spending your time outside on the open deck so you will love being in the Sunshine! As with all of our team members, you will be a highly visible member of the team, and will constantly interact with our guests and help them with questions. The vacation experience we promise our guests will start with you!

ROLE OVERVIEW

• Ensure staterooms and stateroom bathrooms are cleaned as per the company's standards
• Compliance with all housekeeping college procedures as set out in the college manual and hotel ops website.
• Compliance with all USPH regulations as set out in the VSP manual.
• Ensure that all information and special requirements regarding staterooms for embarkation and cruise days are passed on and followed up by Stateroom Stewards and Assistant Stateroom Stewards.
• Continual inspections of assigned stateroom sections including corridors and lockers to ensure all are maintained to a high cleanliness standard.
• Continual inspections of Stateroom Steward pantries to ensure standards and procedures are followed as per USPH regulations.
• Continual inspections of assigned stateroom sections to ensure maintenance issues are reported and followed up in a timely manner
• Brief Stateroom and Assistant Stateroom Stewards on scheduled duties and daily tasks ensuring follow-up of all tasks are completed to standard in a timely manner.
• Completion of work orders and update of the hotel maintenance report on a daily basis.
• Liaison with VIP guests and suites guests on a daily basis to ensure all needs are met.
• Continual training and guidance of Stateroom and Assistant Stateroom Stewards in procedures and company standards.
• Ensure that Stateroom Stewards are supplied with the equipment and items required to complete daily routines and tasks.
• Complete performance reviews and procedural paperwork for Stateroom Stewards and Assistant Stateroom Stewards.
• Completion of rating charts for Stateroom Stewards weekly performance
• Contribute to management meetings when required and communicate and cooperate fully with the management team.
• Perform other duties related to stateroom supervision as directed by the Housekeeping Manager and Senior Housekeeping Management.
• Adhere to all Company Values at all times.
• Extend appropriate greetings to all guests and crew at every opportunity.
• Apply hospitality standards at all times in guest and crew areas.
• Follow all safety regulations (boat drills, door stopper policy, etc.) during the course of duty.
• Follow all environmental, USPH, and HESS - MS procedures as applicable for the position.
• Follow up Time and Attendance policy.
• passengers, such as film developing services
• Be helpful and courteous
• Help to clean and organize the photo gallery and sales area
• Correctly shoot wedding videos
• Perform any task deemed appropriate by the Photo Manager, such as wearing costumes, etc.

APPLY NOW! The Cavalry Global is acting as an agency in relation to this role. We will be in touch with only the shortlisted and suitable candidates who match the above criteria.