Admin Executive

Summary
Monitors balances, resolves payment issues, coordinates top-ups, and liaises with card issuers and internal teams while keeping accurate and up-to-date billing records.

Responsibilities:

• Attach and manage credit cards across Meta billing accounts

• Monitor cards and accounts balances, proactively flagging low funds and coordinating top-up requests as needed

• Resolve payment issues including failed transactions and billing errors in a timely manner

• Ensure all ad accounts remain active and adequately funded at all time

• Liaise with card issuers and internal stakeholders to request and process funding when required

• Maintain accurate and up-to-date billing records across all managed accounts

Requirements:

• Proficient in English (spoken and written); ability to communicate in Mandarin is an advantage

• Responsible for general administrative duties including documentation, data entry, and filing

• Support daily office operations and coordination tasks

• Familiar with Microsoft Office (Word, Excel, Outlook)

• Detail-oriented, organized, and able to multitask

• Prior administrative experience is preferred but not mandatory