Parking Manager (Shopping Mall)

About the Challenge

Are you a dynamic leader with a passion for optimizing operational efficiency in bustling environments? Do you thrive in managing complex logistics and ensuring seamless experiences for customers? If you possess strong organizational skills and a keen eye for detail, coupled with a knack for leading teams to success, you might be the ideal candidate for us!

As a Parking Manager, you will be responsible for overseeing all aspects of parking operations within our shopping mall, contributing to the enhancement of customer satisfaction and operational effectiveness.

Requirements:

• Hold a Bachelor's degree in Business Administration, Hospitality Management, or a related field from a reputable institution.
• Demonstrate a minimum of 5 years of hands-on experience in parking management or operations, with a track record of implementing successful strategies.
• Present a strong background in customer service and conflict resolution, showcasing your ability to handle diverse situations with tact and professionalism.
• Exhibit expert knowledge of parking management systems, equipment, and relevant regulations, ensuring compliance with local laws and safety standards.
• Showcase strong analytical skills and proficiency in data-driven decision-making to optimize parking utilization and revenue generation.

Responsibilities:

• Take charge of overseeing parking operations within the shopping mall, from strategic planning to day-to-day management, ensuring smooth functioning and adherence to established standards.
• Adapt parking strategies to meet evolving customer needs and shopping trends, implementing innovative solutions to enhance the overall parking experience.
• Manage, supervise, and train parking attendants and support staff, fostering a culture of excellence and continuous improvement. Ensure adherence to established protocols and customer service standards.
• Utilize expertise in parking management software and technology to optimize space utilization, monitor occupancy rates, and implement efficient traffic flow patterns.
• Collaborate with mall management and security teams to address parking-related issues promptly and effectively, fostering a safe and welcoming environment for shoppers.

Our selection procedure in a nutshell

If you want to become a part of our highly motivated and vibrant team, please click on the 'Apply for Position' button to send us your application! We are looking forward to hearing from you!