Senior Account Manager GCC

Role Overview

We are looking for a results-driven Senior Sales / Account Manager with a proven track record of winning staffing business with Global Capability Centers (GCCs). The role is focused on opening new doors, building long-term relationships with GCC decision-makers, and driving permanent and contract staffing revenues across technology and non-technology roles.

This is a hunter–farmer role requiring strong market knowledge of the GCC ecosystem, buying patterns, and staffing models.

Key Responsibilities

Business Development & New Logo Acquisition

• Identify, target, and penetrate Global Capability Centers (GCCs) across industries (IT, Digital, Engineering, BFSI, Captives, Product Companies, etc.)
• Build and execute account entry strategies to open doors with CHROs, Talent Heads, TA Leaders, and Business Stakeholders
• Drive new staffing opportunities across:
• Permanent hiring
• Contract / temp staffing
• RPO / project-based hiring (where applicable)
• Own the end-to-end sales cycle: prospecting, solutioning, pricing, negotiation, and closures

Account Management & Growth

• Manage and grow strategic GCC accounts, expanding wallet share across functions and geographies
• Act as a trusted advisor to clients on talent market trends, hiring models, and workforce planning
• Partner closely with delivery and recruitment teams to ensure quality, speed, and client satisfaction
• Track account performance, forecasts, and revenue pipelines

Market & Stakeholder Engagement

• Maintain strong awareness of GCC market trends, expansions, and new setups
• Build relationships with CXOs, HR leaders, TA heads, and procurement teams
• Represent the organization in industry forums, networking events, and GCC-focused forums

Required Skills & Experience

Must-Have

• 10+ years of staffing sales / account management experience
• Demonstrated success in selling staffing solutions to GCCs / Captive Centers
• Strong understanding of:
• Permanent & contract staffing models
• GCC hiring structures and decision-making processes
• Existing GCC client network / relationships
• Proven ability to open new accounts and build business from scratch
• Strong negotiation, presentation, and stakeholder management skills
• Ability to work independently in a hunter-led sales role

Good to Have

• Experience selling tech, digital, engineering, or niche skill staffing
• Exposure to multi-country GCC engagements (India, Middle East, APAC, US)

Key Competencies

• Hunter mindset with strong closure capability
• Strategic account planning & consultative selling
• High ownership and accountability
• Strong communication & executive presence