Senior Account Manager GCC

As a Senior Account Manager, you will drive growth by winning and expanding staffing business with Global Capability Centers, combining new business acquisition with strategic account development across technology and non-technology hiring.

What You'll Do and How You'll Succeed

Business Development & New Logo Acquisition

• Identify, target, and penetrate Global Capability Centers across industries including IT, Digital, Engineering, BFSI, captives, and product companies
• Build and execute structured account entry strategies to engage CHROs, Talent Heads, TA leaders, and business stakeholders
• Drive new staffing opportunities across permanent hiring, contract or temporary staffing, and RPO or project-based hiring where applicable
• Own the full sales lifecycle from prospecting and solutioning to pricing, negotiation, and successful closure of deals

Account Management & Growth

• Manage and expand strategic GCC accounts, increasing wallet share across functions and geographies
• Position yourself as a trusted advisor by providing insights on talent market trends, hiring models, and workforce planning
• Collaborate closely with delivery and recruitment teams to ensure quality, speed, and client satisfaction
• Track account performance, revenue pipelines, and forecasts to maintain consistent growth

Market & Stakeholder Engagement

• Maintain strong awareness of GCC market trends, expansions, and new centre setups
• Build and sustain relationships with CXOs, HR leaders, TA heads, and procurement stakeholders
• Represent the organisation at industry forums, networking events, and GCC-focused engagements

We'd Love to Hear From You If...

Experience

• You have 10 or more years of experience in staffing sales or account management
• You have demonstrated success in selling staffing solutions to GCCs or captive centres
• You have a proven track record of opening new accounts and building business from the ground up

Technical Expertise

• You have a strong understanding of permanent and contract staffing models
• You understand GCC hiring structures and decision-making processes
• You bring an existing network of GCC clients or relationships
• You have experience selling technology, digital, engineering, or niche skill staffing is advantageous
• You have exposure to multi-country GCC engagements across India, Middle East, APAC, or the US is advantageous

Ways of Working

• You operate with a strong hunter mindset and consistently drive closures
• You demonstrate strategic account planning and consultative selling capabilities
• You take ownership and accountability for revenue outcomes
• You communicate effectively and engage stakeholders with confidence at an executive level
• You work independently while maintaining focus on growth and delivery