Software Test Engineer – Telecom OSS/BSS

Job Description: Software Test Engineer – Telecom OSS/BSS (Functional + Automation + GenAI)

Reports To: QA Manager / Engineering Lead

About the Role

We are hiring a skilled Software Test Engineer with strong capabilities in functional testing, automation, integration/E2E testing, and an interest in leveraging GenAI and RPA to accelerate QA delivery.
The ideal candidate will have 3+ years of Telecom OSS/BSS experience, strong testing fundamentals, and the ability to contribute effectively in Agile/Scrum environments.

Key Responsibilities

• Analyze business/technical requirements to design comprehensive, high‑quality test cases.
• Perform Functional Testing, Integration Testing, and End‑to‑End (E2E) Testing across telecom OSS/BSS platforms.
• Conduct testing within Agile/Scrum delivery teams with active participation in ceremonies.
• Develop and maintain automation scripts using Selenium with Java or equivalent tools.
• Create small automation/RPA utilities using UiPath or equivalent RPA platforms.
• Execute manual and automated tests; identify, document, and track defects.
• Conduct API testing using Postman, REST Assured, or equivalent tools.
• Validate cross-system flows (ordering, billing, CRM, provisioning, network activation).
• Collaborate with developers, architects, product owners, and operations teams across the SDLC.
• Use GenAI tools for test case generation, documentation, data creation, and defect triage.
• Support Business User Testing (BUT/UAT) and third‑party integration activities.
• Ensure test coverage, traceability, reporting, and adherence to QA standards.

Required Qualifications

• Bachelors degree in computer science, IT, Engineering, or related field.
• Minimum 3 years of software testing experience in Telecom OSS/BSS.
• Strong hands-on experience in:
• Functional Testing
• Integration Testing
• End‑to‑End (E2E) Testing
• Scrum/Agile Testing
• Practical automation experience using Selenium + Java or similar frameworks.
• Proficiency in API Testing (Postman, REST Assured).
• MUST‑HAVE experience with Test Management Tools:
• HP ALM / Micro Focus ALM
• Micro Focus Octane
• JIRA / Zephyr / qTest
• Solid understanding of telecom workflows (order capture, billing, orchestration, activation).
• Experience with CI/CD pipelines and version control (Jenkins, Git).
• Ability to write SQL queries and perform backend validations.

Preferred Qualifications

• Experience with UiPath or other RPA tools (Automation Anywhere, BluePrism).
• Exposure to TOSCA, SAP Test Suite, or enterprise automation platforms.
• Experience using GenAI for QA acceleration.
• Knowledge of microservices, SOAP/REST integrations, message queues.
• Exposure to enterprise CRM or network management systems.
• ISTQB, TOSCA, UiPath, or other QA certifications.

Soft Skills

• Strong analytical and problem‑solving ability.
• Excellent communication and documentation skills.
• Ability to work across multi-system, multi-team environments.
• Detail‑oriented, proactive, and committed to quality.
• Comfortable working in fast-paced Agile/Scrum delivery models.