Test Lead – Telecom OSS/BSS & SAP

Job Description: Test Lead – Telecom OSS/BSS & SAP (Functional + Automation + Leadership)

Reports To: QA Manager / Engineering Lead

About the Role

We are seeking an experienced Test Lead with strong expertise in Telecom OSS/BSS testing, SAP application testing, and proven leadership in managing QA delivery for complex software projects. The ideal candidate will have 5-6+ years of experience, including leading multi-vendor teams, driving test strategy, and ensuring quality across functional, integration, and end-to-end testing phases.

Key Responsibilities

• Define and drive test strategy, planning, and execution for Telecom OSS/BSS and SAP projects.
• Lead a team of testers (manual and automation) across multiple vendors and geographies.
• Ensure functional testing, integration testing, and E2E testing coverage for all critical business processes.
• Oversee automation initiatives using Selenium, UiPath/RPA, and enterprise tools like SAP Test Suite or TOSCA.
• Manage test environments, data preparation, and defect triage across multiple systems.
• Collaborate with project managers, architects, and business stakeholders to align QA activities with delivery timelines.
• Conduct risk-based testing and ensure compliance with quality standards and governance.
• Utilize GenAI tools for accelerating test case generation, documentation, and defect analysis.
• Participate in Scrum ceremonies and ensure QA deliverables in Agile projects.
• Prepare and present test reports, dashboards, and quality metrics to leadership.

Required Qualifications

• Bachelors degree in Computer Science, IT, Engineering, or related field.
• Minimum 10 years of software testing experience, including 3+ years in a Test Lead role.
• Strong hands-on experience in Telecom OSS/BSS testing (Order Management, Billing, CRM, Provisioning).
• Mandatory SAP Testing experience in core modules such as:
• SAP S/4HANA, SAP Fiori, SAP Ariba, SAP SuccessFactors, SAP GRC, SAP SolMan, SAP BW4HANA, SAP PI/PO, SAP HCM
• Proven experience in multi-vendor project environments.
• Expertise in functional, integration, and E2E testing.
• MUST-HAVE experience with Test Management Tools:
• HP ALM / Micro Focus ALM
• Micro Focus Octane
• JIRA / Zephyr / qTest
• Familiarity with CI/CD pipelines and version control (Jenkins, Git).
• Ability to write SQL queries for backend validation.

Preferred Qualifications

• Experience with UiPath or other RPA tools.
• Exposure to SAP Test Suite, TOSCA, or similar automation platforms.
• Knowledge of Bank Interfaces, SFTP Interfaces, and ERP Link test scenarios.
• ISTQB Advanced Level or equivalent leadership certifications.

Leadership & Soft Skills

• Proven ability to lead and mentor QA teams across vendors.
• Strong stakeholder management and communication skills.
• Ability to manage testing in Agile/Scrum and Waterfall delivery models.
• Analytical mindset with focus on quality, timelines, and risk mitigation.