Account Manager/Client Partner Manager

As a Client Partner / Account Manager, you will manage and develop strategic relationships with enterprise clients across Banking, Financial Services, and Utilities. You will understand their business priorities, identify opportunities for growth, and work with internal teams to deliver consulting, data and AI, specialist talent, and technology solutions that create long‑term business value.

What You'll Do and How You'll Succeed

Business Relationship Management

• Serve as the primary relationship owner and trusted partner for assigned enterprise accounts.
• Build and maintain strong relationships with senior executives (CIOs, CTOs, CFOs, and other decision‑makers).
• Develop deep understanding of client strategies, operational challenges, and transformation priorities.
• Maintain regular stakeholder engagement to identify opportunities and address concerns.
• Represent client priorities internally and ensure teams align with client objectives.
• Position Thakral One as a long‑term strategic partner delivering meaningful outcomes.

Account Strategy & Growth

• Develop and execute account plans covering priorities, opportunities, and growth objectives.
• Identify opportunities from transformation, operational improvement, and technology modernisation.
• Build and maintain a healthy sales pipeline aligned with revenue targets.
• Drive cross‑selling and account expansion across consulting, data and AI, specialist talent, and transformation services.
• Manage the sales lifecycle from opportunity identification through proposals, negotiations, and contract closure.
• Achieve agreed revenue, profitability, retention, and account growth objectives.

Solution Development & Client Advisory

• Translate client challenges into opportunities addressed through Thakral One's capabilities.
• Collaborate with consultants, architects, data specialists, and delivery teams to develop viable solutions.
• Support initiatives involving performance, efficiency, customer experience, compliance, and transformation.
• Ensure solutions align with client objectives and deliver practical outcomes.

Client Governance & Delivery Alignment

• Maintain regular account governance and engagement with stakeholders.
• Align client expectations with delivery capabilities.
• Facilitate communication between clients and internal teams throughout engagements.
• Monitor delivery concerns and changing client expectations.
• Support account reviews, executive meetings, workshops, and proposals.
• Share client feedback and market intelligence to support service development.

Internal Collaboration

• Work across consulting, data and AI, delivery, recruitment, and talent teams to coordinate support.
• Keep internal stakeholders informed of account priorities and commitments.
• Contribute to account planning, pipeline reviews, forecasting, and business development.
• Share client insights to support broader service and capability development.

We'd Love to Hear From You If...

Experience

• You hold a Bachelor's degree in Business, IT, Engineering, Economics, Data Analytics, Computer Science, or related discipline.
• You have 7+ years of experience in consulting, professional services, account management, business development, or transformation roles.
• You have a proven track record of managing and growing enterprise accounts and achieving revenue targets.
• You have experience working with Banking, Financial Services, Utilities, Telecommunications, or other large enterprises.
• You have experience supporting technology‑enabled transformation or consulting engagements.
• You have demonstrated experience engaging senior executives and influencing decision‑makers.
• You have existing relationships within the Philippine enterprise market (advantageous).

Technical Expertise

• You understand Banking/Financial Services and/or Utilities sector operations.
• You have knowledge of business transformation, organisational change, and programme delivery.
• You understand data and analytics, digital transformation, and enterprise technology.
• You can translate complex challenges into actionable solutions.
• You understand governance, change management, and business process improvement.
• You are familiar with Philippine regulatory and compliance environments (advantageous).

Ways of Working

• You build strong relationships and manage stakeholders effectively.
• You communicate, present, and negotiate confidently with senior leaders.
• You bring consultative selling, commercial judgement, and problem‑solving skills.
• You work effectively with multidisciplinary teams across consulting, technology, and delivery.
• You are proactive, self‑motivated, commercially driven, and accountable for results.