HROD & Talent Management Manager

We are looking for an experienced Organization Development & Talent Management with a strong background in the Insurance, Banking, or Financial Services (BFSI) sector. In this strategic leadership role, you will partner closely with executive leadership to architect and execute enterprise-wide OD interventions, culture transformation, and end-to-end Talent and Succession Planning strategies. Your core mission is to build robust leadership pipelines, elevate organizational capabilities, and ensure workforce readiness to support business agility and digital transformation in a regulated environment.

Key Responsibilities

Organization Development & Change Management

• Lead strategic organizational design, span-of-control optimization, and workforce restructuring to enhance business efficiency and cross-functional synergy.
• Architect and drive end-to-end change management strategies for digital adoption, business restructuring, and agile transformation.
• Formulate and implement long-term OD interventions to embed high-performance, customer-centric, and compliance-conscious cultures.
• Design and maintain technical and behavioral competency models tailored to financial services and insurance operations (e.g., Actuarial, Underwriting, Wealth Management, FinTech).

Talent Management & Succession Planning

• Architect, implement, and govern the enterprise Succession Planning Framework for executive, C-suite, and mission-critical roles to ensure business continuity.
• Facilitate regular Talent Review and Calibration Sessions with Business Unit Heads and executive leadership using tools such as the 9-Box Matrix and assessment centers.
• Build accelerated development tracks, executive coaching programs, and targeted Individual Development Plans (IDPs) for High-Potential (HiPo) talent and designated successors.
• Connect succession health metrics, talent mobility, and critical talent retention plans with total rewards and career pathway frameworks.

Performance Management & Capability Building (L&D)

• Optimize goal-setting architectures (KPIs / OKRs) balancing business growth, operational resilience, and risk/compliance standards.
• Establish continuous feedback, performance calibration, and capability enhancement systems across all business units.
• Drive organization-wide Training Needs Analysis (TNA) and scale leadership academies, certification programs, and modern blended learning solutions.
• Define and track people analytics, OD metrics, and succession pipeline bench strength to measure talent ROI and business impact.

Qualifications

• Bachelor's or Master's degree in Human Resources, Industrial & Organizational Psychology, Business Administration, or related disciplines.
• 10+ years of progressive HR experience, with at least 4–5 years in a leadership role specializing in Organization Development (OD), Talent Management, and Succession Planning.
• Direct HR leadership experience within the Insurance, Banking, or Financial Services (BFSI) industry is strongly preferred.
• Proven track record in designing and operationalizing succession planning frameworks, HiPo programs, and competency modeling from scratch.
• Strong background in leading large-scale change management and culture transformation projects in a matrix, highly regulated organization.
• Exceptional strategic mindset, executive stakeholder management, presentation, and data-driven analytical skills.
• Fluent in English and Thai with strong communication capabilities.