Assistant Ops Manager

, permanent Job Title: Assistant Operations Manager Company Overview: Test Account is a leading international company that specializes in providing innovative testing solutions for various industries. With a global presence and a team of highly skilled professionals, we strive to deliver top-quality services to our clients. We are currently seeking an Assistant Operations Manager to join our team in Lisbon, Portugal. Position Overview: As the Assistant Operations Manager, you will play a key role in supporting the Operations Manager in overseeing the day-to-day operations of our company. You will be responsible for ensuring efficient and effective operations, maintaining high levels of customer satisfaction, and driving continuous improvement initiatives. Key Responsibilities: - Assist the Operations Manager in planning, organizing, and directing the daily operations of the company - Monitor and maintain the quality of services provided to clients, ensuring that they meet or exceed expectations - Collaborate with various departments to streamline processes and improve overall efficiency - Develop and implement policies and procedures to ensure compliance with company standards and regulations - Manage and train a team of operations staff, providing guidance and support as needed - Conduct regular performance evaluations and provide feedback to team members - Identify areas for improvement and implement solutions to enhance operational performance - Monitor inventory levels and ensure timely procurement of necessary supplies and equipment - Maintain accurate records and prepare reports on operational performance for management - Stay updated on industry trends and best practices to continuously improve processes and operations Qualifications: - Bachelor's degree in Business Administration, Operations Management, or a related field - Minimum of 2 years of experience in a similar role, preferably in a fast-paced environment - Strong leadership skills with the ability to motivate and manage a team - Excellent communication and interpersonal skills - Proven track record of successfully implementing process improvements - Knowledge of industry regulations and compliance standards - Proficient in Microsoft Office and other relevant software - Fluent in English (both written and verbal), knowledge of other languages is a plus - Willingness to work flexible hours, including weekends and holidays if needed We Offer: - Competitive salary and benefits package - Opportunities for career growth and development - A dynamic and international work environment - Supportive and collaborative team culture If you are a highly motivated individual with a passion for operations management and a desire to work for a global company, we encourage you to apply for this exciting opportunity. Join our team at Test Account and be a part of our success in delivering top-quality services to our clients.