Job Description:
, permanent
Job Title: Assistant Operations Manager
Company Overview:
Test Account is a leading international company that specializes in providing innovative testing solutions for various industries. With a global presence and a team of highly skilled professionals, we strive to deliver top-quality services to our clients. We are currently seeking an Assistant Operations Manager to join our team in Lisbon, Portugal.
Position Overview:
As the Assistant Operations Manager, you will play a key role in supporting the Operations Manager in overseeing the day-to-day operations of our company. You will be responsible for ensuring efficient and effective operations, maintaining high levels of customer satisfaction, and driving continuous improvement initiatives.
Key Responsibilities:
- Assist the Operations Manager in planning, organizing, and directing the daily operations of the company
- Monitor and maintain the quality of services provided to clients, ensuring that they meet or exceed expectations
- Collaborate with various departments to streamline processes and improve overall efficiency
- Develop and implement policies and procedures to ensure compliance with company standards and regulations
- Manage and train a team of operations staff, providing guidance and support as needed
- Conduct regular performance evaluations and provide feedback to team members
- Identify areas for improvement and implement solutions to enhance operational performance
- Monitor inventory levels and ensure timely procurement of necessary supplies and equipment
- Maintain accurate records and prepare reports on operational performance for management
- Stay updated on industry trends and best practices to continuously improve processes and operations
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, or a related field
- Minimum of 2 years of experience in a similar role, preferably in a fast-paced environment
- Strong leadership skills with the ability to motivate and manage a team
- Excellent communication and interpersonal skills
- Proven track record of successfully implementing process improvements
- Knowledge of industry regulations and compliance standards
- Proficient in Microsoft Office and other relevant software
- Fluent in English (both written and verbal), knowledge of other languages is a plus
- Willingness to work flexible hours, including weekends and holidays if needed
We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and international work environment
- Supportive and collaborative team culture
If you are a highly motivated individual with a passion for operations management and a desire to work for a global company, we encourage you to apply for this exciting opportunity. Join our team at Test Account and be a part of our success in delivering top-quality services to our clients.
Skills: