Receptionist - HN

Working location:

• HN (District Hoàn Kiếm, Tây Hồ, Cầu Giấy, Hai Bà Trưng, Đống Đa)
• Work at one service point per day, rotating between 3 to 5 service points per week.

Working time: Full-time 8h00 – 18h00, 5 days/week (Off Sunday + 1 flexible day off during the week)

1. Main tasks:

· Greet and assist customers in a friendly and professional manner.

· Provide information on company products and services.

· Consult with customers regarding product types, pricing, and available sales programs.

· Actively promote and upsell company services to enhance customer satisfaction and drive sales.

· Handle payment collections from customers efficiently.

· Process transactions using the point-of-sale (POS) system & maintain cash handling procedures.

· Records of sales transactions and customer interactions.

· Participate in regular and ad hoc meetings, make reports as required.

· Conduct regular checks to maintain cleanliness and address any issues promptly.

· Ensure that all company branding is displayed in accordance with company regulations and guidelines.

· Present Point of Sale Materials (POSMs) as required, ensuring they are up-to-date and aligned with marketing campaigns.

· Answer phone calls and respond to inquiries regarding services, pricing, and operational procedures.

· Manage appointment scheduling and coordinate with other departments as necessary.

· Ordering new merchandise and ensure received items are properly displayed.

· Perform other tasks assigned by the line manager.

2. Requirements:

· Bachelor diploma or equivalent; additional education in business or sales is a plus.

· From 6 months of experience in sales, customer service or marketing role, preferably in a retail or logistics environment.

· Knowledge and understanding of the Retail trade from a service perspective.

· Able to using computer systems and software, including POS systems.

· Ability to work independently and as part of a team.

· Fluent in English

3. Benefits:

Gross salary: 9,600,000 – 11,300,000 VND/month

13th salary

Full insurance package as required by the Law

On-the-job training will be provided

Sign Labor contract with Talentnet.

4. Contact point:

Send English CV to email: minhnth@talentnetgroup.com with title [Receptionist_Full name].