Department Manager, Business Analyst (Commercial Strategy & Transformation)

We are looking for a strategic and data-savvy Business Analyst to join the Business Intelligence Center (BIC). This role will play a key part in driving commercial performance and enabling enterprise transformation through data-backed insights, business modelling, and strategic execution support. You will work closely with cross-functional teams to bridge the gap between analytics and action, enabling smarter, faster decisions that shape the future of our commercial landscape.

Key Responsibilities:

Commercial Strategy Support

• Analyze complex data sets to identify trends, patterns, and insights that inform business strategy
• Evaluate sales, pricing, product, and customer data to uncover growth and margin improvement opportunities
• Support category, pricing, and promotion strategies through data modelling and scenario planning
• Build and validate business cases for new initiatives, including financial and operational impact

Transformation & Strategic Execution

• Collaborate with transformation leads and stakeholders to translate strategic goals into actionable project plans
• Map current-state processes, identify gaps, and recommend future-state solutions
• Track the performance of transformation initiatives, ensuring KPIs and benefits are realized
• Provide data-driven input into change adoption and organizational readiness plans

Business Intelligence & Reporting

• Establish robust analytical frameworks and deliver insightful visual reports to support high-impact strategic decisions and drive meaningful business solutions
• Design and maintain dashboards, reports, and presentations that support decision-making
• Translate complex analytics into clear, executive-ready insights and recommendations
• Work closely with data engineering and commercial teams to ensure consistent, accurate business metrics
• Provide ongoing insights for continuous performance improvement across key business areas

Qualifications:

• Bachelor's degree in Business, Economics, Data Science, or a related field
• 36 years of experience in business analysis, commercial planning, strategy, or transformation
• Strong analytical and quantitative skills, with experience using tools such as SQL, Power BI, Excel
• Proven ability to translate data into business strategy and insights
• Experience in retail, FMCG, consulting, or large-scale transformation environments is a plus
• Excellent communication and stakeholder engagement skills, with a collaborative mindset