Manager, Format Development - Projects Based

Key responsibilities:

• Convert insights into business recommendations and format proposition plans and cascade to store executions
• Be the project manager in transformation initiatives collaborating and engaging in agile way with right stakeholders at the right timing to gain sponsorship and ownership on the plan
• Ensure that the Blueprint of the format such as CIA model of New & Refresh store, layout, operation & manpower standard, etc. have been designed to meet format Strategy and Proposition, best for seamless customer experience and will lead to the format growth.
• Spot risk, opportunity to reshape format strategy where possible.
• Follow Business Code of Conduct and always act with integrity and due diligence

Qualifications:

• Extensive experience in Retail business, Project /Program Management, Commercial & Business acumen
• Negotiating and influencing skill, Understanding of Thailands macro/micro economic, geographic, demographic and customer behavior
• Customer understanding and empathy
• Digital commerce and multi-channel awareness
• Ability to make data-driven strategic decisions
• Communication and influencing skills
• Change management skills
• Risk management skills