Key Account Manager

Responsibilities:

• Identify potential key account customers in your area of responsibility and approach them to become Makro customers .
• Identify market opportunity untapped areas to increase sales and margin.
• Increase sales/share of market, profit on existing key account customer.
• Coordinating with Finance on risk assessment of those potential customer to ensure zero risk to Makro.
• Coordinating with legal on credit sales contract and supporting documents.
• Respond to develop the Sales & Profit and number of valuable accounts as KPI
• Dealing with the Influence and Decision Maker of Key Account Customers to succeed the Top Line and Bottom Line target
• Coordinating with Store Operation team, SGM/CDM/ASDM to ensure effective communication/transaction of customer agreement and expectation to ensure 100% customer satisfaction.
• Coordinating with Commercial team, Quality Assurance team to ensure product supply and product quality are within and agreement with Key Account Customers.
• Assist Senior Key Account Development to define development strategy for individual Key Account Customers to increase customer spending and loyalty.
• Perform any other duties as may be assigned.

Qualifications:

• Graduated in Business Administration, Management, Marketing, Economics, computer science or related.
• At least 5 years managerial level in sales and Key Account Customers management of HORECA, Hospital, School.
• Computer literate, Selling skills, Negotiation skills, Communication skills, Time management, Project management
• Have good knowledge in fresh food / import food and able to share information to convice customers.
• Strong communication and presentation skills.
• Ability to work independently and with cross-functional teams
• Demonstrated ability to drive sales through the actions of others
• Pleasant, self motivated, well-organized, thorough in number, flexible and result oriented
• Have own car preferable.
• Able to relocate to other region in the future.