HR Manager

Our client is a leading QSR company in Dubai, United Arab Emirates, known for our high-quality food and exceptional customer service. We are committed to providing a positive and inclusive work environment for the employees, and we are looking for a dynamic HR Manager to join the  team.

Job Description:

We are seeking an experienced HR Manager to oversee all human resources operations and functions within the company. The ideal candidate will have a strong background in the QSR industry and a proven track record in developing HR policies and implementing effective learning and development programs.

Responsibilities:

- Develop and implement HR policies and procedures in line with company goals and objectives

- Oversee the recruitment and selection process, including job postings, interviews, and onboarding

- Manage employee relations and ensure a positive work environment

- Develop and implement training and development programs to enhance employee skills and knowledge

- Conduct performance evaluations and provide feedback to employees and managers

- Manage compensation and benefits programs, including salary reviews and bonuses

- Ensure compliance with labor laws and regulations

- Maintain accurate and up-to-date employee records

- Handle employee grievances and provide guidance on conflict resolution

- Collaborate with department managers to identify staffing needs and develop recruitment strategies

- Monitor and report on HR metrics, such as turnover rates and employee satisfaction

- Stay up-to-date with industry trends and best practices in HR management

Qualifications:

- Bachelor's degree in Human Resources, Business Administration or a related field

- Minimum of 10 years of experience in HR management, preferably in the QSR industry

- Proven experience in developing HR policies and implementing learning and development programs

- Strong knowledge of labor laws and regulations in the United Arab Emirates

- Excellent communication and interpersonal skills

- Ability to handle confidential and sensitive information with discretion

- Strong organizational and time-management skills

- Proficiency in Microsoft Office and HR software systems

- Fluent in English, Arabic is a plus