About the job Head Waiter
We are seeking a highly skilled and experienced Head Waiter to join our client's team. The ideal candidate will have a passion for fine dining and a strong understanding of French cuisine. As the Head Waiter, you will be responsible for overseeing the front-of-house operations and ensuring that our guests receive impeccable service. You will work closely with the restaurant manager to maintain high standards and create a memorable dining experience for our guests.
Key Responsibilities:
- Greet and welcome guests in a warm and professional manner
- Manage and supervise the front-of-house staff, including servers, hosts, and bartenders
- Train new staff members and provide ongoing training and development for current staff
- Ensure that all guests are seated and served in a timely and efficient manner
- Monitor and maintain the cleanliness and organization of the dining area
- Take and process guest orders accurately and efficiently
- Ensure that all food and drinks are served according to the restaurant's standards
- Coordinate with the kitchen staff to ensure timely delivery of food to guests
- Handle any guest complaints or concerns in a professional and timely manner
- Maintain knowledge of menu items, daily specials, and wine list
- Prepare and present guest checks, process payments, and handle cash and credit card transactions
- Assist in inventory management and ordering of supplies
- Adhere to all health and safety regulations and maintain a safe and clean work environment
Qualifications:
- Minimum of 3 years of experience in a similar role in a fine dining restaurant
- Strong knowledge of French cuisine and wine
- Excellent communication and interpersonal skills
- Ability to lead and motivate a team
- Exceptional customer service skills
- Attention to detail and ability to multitask in a fast-paced environment
- Knowledge of POS systems and basic math skills
- Fluent in English, knowledge of French is a plus
- Must be able to work flexible hours, including evenings, weekends, and holidays
We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and professional work environment
- Training and support from experienced professionals
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If you are passionate about fine dining and have the skills and experience we are looking for, we would love to hear from you.