IT ASSOCIATE

Responsibilities:

• Provide technical support and assistance to internal users (Onsite and WFH employees).
• Assist in the installation, configuration, and maintenance of hardware and software components.
• Assist in managing and maintaining company network equipment. FortiGate and Cisco Switches.
• Creating user credentials for new hires.
• Maintaining and managing the CCTV and Biometrics.
• Troubleshoot and resolve IT-related issues under the guidance of senior team members.
• Ensures that there is available backup for network and servers.
• Learn and contribute to the implementation of IT projects and initiatives, with a specific focus on inventory management.
• Collaborate with team members to ensure smooth IT operations and accurate inventory records.
• Maintain accurate records of IT support activities, and solutions
• Assist in maintaining accurate data for the IT equipment inventory.
• Tasks assigned by the IT department head.

Requirements:

• Bachelor's degree in Information Technology or related field.
• Strong passion for technology and a desire to learn and grow in the IT field, with a specific interest in inventory management.
• Basic knowledge of hardware, software, and network systems.
• Familiarity with DNS, DHCP, IPSec, SSL, VLAN, Active Directory, and File Server.
• Excellent problem-solving and communication skills.
• Ability to work effectively in a team environment.

Working Conditions: 

• Work onsite in Ortigas
• Flexible with shifting schedule