Call Center Agent - Insurance (start 12/26/23)

TASQ Staffing Solutions is looking for English-speaking call center agents for its Clark, Pampanga site.

What follows after sending your resume is an over-the-phone interview within 24-48 business hours. If you were not able to answer the call, a follow-up text or email will be sent to you to check on your availability. The phone number that would text you ends in 763 while the email address the email will be sent with is rmijares@tasq.work.

QUALIFICATIONS: At least 18 Months BPO Experience ; completed 1st Year in College; excellent communications skills; must be willing to work on site in Clark, Pampanga.

Customer Service Representatives assist customers with their concerns, understanding their problems, and providing solutions through timely calls, chats, and/or emails.

*Responsible for servicing the needs and concerns of customers

*Adhere to processes and policies implemented by the company and the client

*Identify customers needs, clarify information, and provide the correct solutions

*Build rapport and engage customers by going the extra mile

*Ensure proper documentation and manage productivity

*Understand set targets and take the necessary steps to ensure that they are met