Fund Administrator Team Leader | Hybrid (2-4x RTO/month)

Requirements

• Must have 3 years+ of experience in end-to-end Fund Accounting handling private equity
• Must have 1-3 years supervisory experience with experience handling KPIs
• Must have experience in Sage Intact and/or Investran
• Strong written and verbal communication skills
• 1-3 years of experience in a contact center environment preferred
• Ability to articulate technical and complex concepts in a clear and concise manner
• Ability to balance multiple active projects with competing priorities
• Exhibit diplomacy, tact, and poise when communicating with clients or customers
• Ability to work independently and in a team environment
• Amenable to working on a Night Shift schedule
  Amenable to working on a hybrid setup (2-4x RTO/month) in MOA, Pasay

Job Description

• Help provide leverage to our clients by understanding and prioritizing their needs while effectively scaling our CFO services. Some of the strategic support that we
  provide includes:
  
  • Capital calls and distributions
    
  • Audit/tax support
    
  • Pre/post-close services
    
  • Quarterly and annual financials
    
  • Limited Partner communications
    
• Bring transparency to founders, VCs, and LPs and help our clients make more accurate decisions by helping them utilize our tools and resources such as:
  
  • Real-time IRR
    
  • Real-time portfolio data
    
  • Provide additional data points (TVPI, RVPI)
    
• Team Lead Duties:
  
  • Establish and execute processes and procedures
    
  • Establish and manage the achievement of Key Performance Indicators (KPIs)
    
  • Monitor and evaluate all processes and implement improvement to ensure customer clients receive appropriate and high-quality services as committed
    
  • Perform daily and monthly auditing of work processes
    
  • Monitor and assist team members in the daily operation aspects of the
    project including reviewing the status and performance against targets,
    performing root cause analysis of variances and making improvements to
    meet the targets
    
  • Coach, guide, and train team members by providing creative ideas and
    ways on how to carry out the respective tasks towards providing excellent
    service
    
  • Provide assistance to team members in accordance with established
    practices and procedures
    
  • Provide reports as agreed with the Customer
    
  • Assist in hiring, selection, and training of new team members

Why Apply?

• Hybrid Work Set-up
• Equipment provided
• HMO Coverage
• Work-life Balance
• Engagement Activities
• Telecommunication Allowance for Team Leaders and Up
• Performance-based Bonuses (Quarterly)
• For work onsite days, the office is located near transport terminals (Mall of Asia)