About the job Call Center Agent - Cebu (start on Feb 23 or 24, 2024)
TASQ Staffing Solutions is looking for call center agents in Cebu City. What follows is a call within 24-48 business hours, and if you're not able to answer the call, a follow-up text would be sent with the number ending in 763 and/or an email from rmijares@tasq.work would be sent.
Get HMO beginning day 1, 20% night differential, allowances, and incentives.
The salary offer will be discussed by the client.
·SHS grads with at least 6 months BPO experience
· Completed two years in college at the very least (regardless of if you're a SHS/HS grad) with at least 6 months BPO experience
·4-year degree graduate with or without BPO experience
· With good to excellent English written and oral communication skills
· Willing to start ASAP and work on site in Cebu City
Here are the qualifications for the February 23 classes:
·Registered Nurse or Pharmacist
·At least 6 months of experience (either BPO or hospital/clinical setting)
· With good to excellent English written and oral communication skills
· Willing to start ASAP and work on site in Cebu City
Job Summary: Customer Service Representative
Customer Service Representatives assist customers with their concerns, understanding their problems and providing solutions through timely calls, chats and/or emails.
*Responsible for servicing the needs and concerns of customers
*Adhere to processes and policies implemented by the company and the client
*Identify customers needs, clarify information, and provide the correct solutions
*Build rapport and engage customers by going the extra mile
*Ensure proper documentation and manage productivity
*Understand set targets and take the necessary steps to ensure that they are met
Job Type: Full-time