Collections Call Center Agent - Pampanga (start on Nov. 20, 2023)

TASQ Staffing Solutions is looking for English-speaking call center agents for its Clark, Pampanga site. Applicants must be willing to start by November 20, 2023.

What follows after sending your resume is an over-the-phone interview within 24-48 business hours.

Salary offer can be up to P21,000 depending on experience and other factors.

Get a sign on bonus of P5000 if you're hired.

Applicants must be willing to work on site in Clark, Pampanga.

Minimum Qualifications for the collections account:

*at least 1-2yrs of collections exp with good comms skills
*at least SHS/HS graduate
*must be willing to work on site in Pampanga

*Customer Service Representatives assist customers with their concerns, understanding their problems, and providing solutions through timely calls, chats, and/or emails.

*Responsible for servicing the needs and concerns of customers

*Adhere to processes and policies implemented by the company and the client

*Identify customers needs, clarify information, and provide the correct solutions

*Build rapport and engage customers by going the extra mile

*Ensure proper documentation and manage productivity

*Understand set targets and take the necessary steps to ensure that they are met