Italian and English bilingual agent - Cebu

TASQ is hiring an Italian bilingual speaker for an onsite position in Cebu.

Prepare for an over-the-phone pre-screening interview.

About the job Italian Bilingual | Cebu
About the Job

• Translate documents (requirements, designs, emails, tickets, errors, etc.) between English and Italian.
• Provide interpretation services during conferences and meetings.
• Initiate and implement quality assurance and process improvement.
• Support capability development of bilinguals through coaching or training.
• Research, compile, and learn business, tool, and technical terminology.
• Utilize and enhance translation tools to boost productivity.
• Willingness to be cross-trained in technical (SAP, Oracle, SFDC, Service Desk) or project management/support tasks.
• Collaborate with diverse teams and individuals.
• Work in a service desk environment using spoken and written Italian.
• Provide technical support on projects (SAP, Oracle, SFDC, Service Desk).
• Undertake other language-related tasks as assigned.

Preferably a bachelor's degree in IT, computer science, or related fields. Undergraduates with language proficiency are encouraged to apply.

• Must be fluent in both English and Italian, verbally and in writing.
• Experience in customer service, analytical testing, quality assurance, or relevant fields is beneficial.
• Familiarity with MS Word, MS Excel, and MS PowerPoint.
• Experience in analysis, troubleshooting, problem-solving, and project management is a plus.
• Must be willing to work holidays, weekends, shifting schedules, and extended hours.