Call Center Agent (Korean) - Cebu

Now Hiring: On-Site Bilingual Call Center Agents (Korean & English)

Location: Cebu City, Philippines

Company: TASQ

Make sure your phone is available for the initial screening call.

TASQ is looking for passionate and qualified individuals fluent in Korean and English to join our growing team as Bilingual Call Center Agents. This is a full-time, on-site role based in Cebu City, where youll deliver top-notch customer support in a fast-paced and rewarding environment.

Your Responsibilities:

Provide excellent customer service in both Korean and English via phone, chat, or email

Address customer inquiries, resolve issues, and troubleshoot problems with clarity and professionalism

Ensure customer satisfaction through timely and effective communication

Accurately document interactions and feedback in a structured manner

Collaborate with team members to maintain smooth and efficient service delivery

What Were Looking For:

Fluency in written and spoken Korean and English

Previous experience in BPO or customer service is an advantage, but not required

Must be willing to work on-site in Cebu City

Must currently live in Cebu or nearby areas or be open to relocating

Must be reachable for interviews and follow-up communication

Foreign nationals must have a valid Philippine working visa

Why Choose This Job?

Be part of a dynamic and diverse team in a respected company

Receive a competitive salary and comprehensive benefits

Enjoy a supportive work culture with room for growth and development