Call Center Agent job for medical-allied course grads - Taguig

TASQ Staffing Solutions is looking for English-speaking call center agents for its Taguig site. This is an allied health account.

QUALIFICATIONS:
Graduate of any medical-allied course
Good English communications skills
With or without BPO experience
Amenable to work onsite in McKinley Hills, Taguig City
Amenable to work a night shift schedule

What follows after sending your resume is an over-the-phone interview within 24-48 business hours. If you were not able to answer the call, a follow-up text or email will be sent to you to check on your availability. The phone number that would text you ends in 763 while the email address the email will be sent with is rmijares@tasq.work.


Customer Service Representatives assist customers with their concerns, understand their problems, and provide solutions through timely calls, chats, and/or emails.

*Responsible for servicing the needs and concerns of customers

*Adhere to processes and policies implemented by the company and the client

*Identify customers needs, clarify information, and provide the correct solutions

*Build rapport and engage customers by going the extra mile

*Ensure proper documentation and manage productivity

*Understand set targets and take the necessary steps to ensure that they are met