Urgent | Business Excellence Analyst | Senior Business Transformation Analyst | Ortigas

RESPONSIBILITIES:

The Business Transformation Analyst is responsible for identifying business problems and implementing data-driven solutions to improve organizational performance. Key responsibilities include:

• Problem Identification: Conducting research, root cause analysis, and assessments to identify business pain points, areas of inefficiency, and potential areas for improvement.
• Data analysis: Analyzing data to understand patterns, trends, and root causes of business problems. Utilizing data visualization tools and statistical analysis to communicate insights effectively.
• Solution Design: Developing innovative, data-driven solutions to address business problems. Designing, testing, and iterating business process solutions that are corrective and preventive using agile methodologies.
• KPI Design: Understand the telemetry available and create measurable Key Performance Indicators to track the success of solutions and ensure they meet desired outcomes.
• Stakeholder management: Building relationships with stakeholders to understand their needs, gather requirements and communicate project updates.
• Project Execution: Work with a Project Manager (or in some cases play the role of a PM) to lead cross-functional teams to ensure successful project delivery and the achievement of business goals.

Qualifications:

• Bachelors or Masters Degree in a relevant field such as Business, Economics, Data Science, Industrial Engineering or Computer Science
• Strong analytical skills, including proficiency in data analysis tools such as SQL or Python or advanced Microsoft Excel Skills
• Experience with data visualization tools such as PowerBI
• Robust experience in Process Mapping and Process Re-engineering methodologies such as Value Stream Mapping or Lean Six Sigma techniques such as DMAIC etc.
• Excellent written and verbal communication skills, including the ability present complex data insights to a non-technical audience.
• Ability to think creatively and develop innovative, data-driven solutions to business problems.
• Ability to understand the inter-workings of various business functions.
• Experience in defining and tracking KPIs to measure success of business transformations.
• Detailed and process oriented; with ability to work on both strategic and tactical initiatives.
• Proven ability to quickly build rapport and credibility with multiple stakeholders across the organization at every level.
• Excellent communication skills (verbal and written), with the ability to actively listen, influence, negotiate and coach.
• Proven project and time management skills with ability to thrive in a fast-paced, team environment and handle multiple tasks simultaneously.
• Work through ambiguous situations, being able to develop frameworks and structures to define problems and construct execution plans that are achievable and pragmatic.
• A passion for continuous improvement and driving business transformation initiatives.
• Must be wailing to work in a fixed night shift schedule
• Must be flexible in terms of work arrangements (On Site, Home or Hybrid)