About the job URGENT: Junior Service Supervisor | Quezon City | Onsite
Responsibilities include:
- Management of day-to-day operations, process flow and state of the facility
- Management of blue-collar line staff
- Ensuring compliance to standards (e.g. service process & output, chemical usage quantities)
- Contributing to the achievement of company sales targets
- Performing technical checks, inspections and quality assurance of quick service and detail work
- Daily on-site interface and interaction with clients and customers
- Updating and corresponding with clients regarding the work on their vehicles
- Ensuring topnotch service quality and exceptional customer experience
- Preparation of reports and documents related to operations
- Handling of Special Projects as assigned & directed (e.g. participation in car shows, other events)
Qualifications:
- Preferably a college graduate of Business, Management, Automotive or any similar course
- With at least 4 years experience in automotive work or in a related job/industry
- General knowledge about automobiles and how they work
- Preferably with knowledge in proper auto detailing and carwash (at least basic)
- Loves cars or has some affinity with automobiles
- With at least 2 years supervisory experience directly handling blue-collar frontline staff
- Computer-literate basic Word, Excel and PowerPoint
- Knowledgeable in basic internet use E-mail, Search, Social Media
- Proficient in both basic conversational Filipino and English
- Skilled in driving (preferably manual and automatic), with valid Drivers License
- Day off: Tuesday only