Trainer - UK Financial Customer Service (Quezon City) | Onsite

About the job: Trainer - UK Financial Customer Service (Quezon City) | Onsite

Start Date: 27-Mar

Type of Support: Voice

Work Arrangement: 100% Onsite (Quezon City)

Nature of the Account: UK Financial Customer Service

Shift Schedule | Rest Days: Shifting schedules, UK time

Educational Requirement:

• Graduate of Bachelor's Degree

Work Experience:

• 2 to 4 years' work experience in US/UK banking operations and training in a call center or shared services environment
• Basic understanding of training methodologies applied on virtual and F2F instructor-led classes
• Excellent communication & feedback/coaching skills
• Good to have: Exposure to the US or UK banking industry, preferably with underwriting and payouts experience.