BPO HRBP Manager (Cebu City) - Hybrid

About the job: HRBP Manager (Cebu) | Hybrid

Work Setup: Hybrid (twice a week), but additional onsite presence is required based on business needs such as DOLE hearings, groundwork, or addressing employee complaints. Location: Cebu

Work Schedule: Mid-shift

Responsibilities:

• Resolution of end-user issues timely with minimal escalations
• Completion of ERP compliance and audit activities as per predefined timelines
• Accuracy and timeliness of HR Monthly Reports and other related trackers
• Help manage the regulation process ensuring 100% compliance to the company policies & procedures and the Philippine Labor Code
• Be the first line support for HRBP administrative requirements
• Help answer questions, research and resolve HR issues and ensure appropriate documentation is completed
• Promote and manage local implementation of corporate HR initiatives
• Oversee and/or support employee engagement activities by the company
• Other tasks as may be assigned

Qualifications:

• The candidate must possess at least a bachelor's/college degree in business studies/administration/management, human resources, law, or an equivalent.
• A minimum of 3 years of HR administrative experience is preferred.
• Currently in BPO HRBP manager roles or senior team lead positions who are ready for promotion.
• This role involves on-site responsibilities, including attending DOLE hearings and handling employee concerns directly.
• This is a ground-level operational role, and candidates must be comfortable with such tasks.