Sales Chatters - Cebu City

About the Position: Top Sales Performers - Chat (Cebu) | Onsite

Work Arrangement: Onsite (Cebu City)

Shift: Flexible, no fixed schedule

Responsibilities:

- Identify and engage potential clients, build and maintain long-term relationships, and provide customized solutions to address their needs.

- Develop and implement strategic sales plans to achieve or surpass sales targets.

- Support and guide junior sales agents to improve team performance.

- Monitor and report sales performance metrics, offer insights for enhancement, and apply best practices for optimal results.

- Collaborate with departments such as Customer Service and Reservations to ensure sales strategies align with company objectives and meet client requirements.

Qualifications:

- 2 to 4 years of relevant experience

- Strong background in non-voice customer support (Chat/WhatsApp) at an advanced level

- Proven experience delivering high-quality customer service via chat and WhatsApp channels, with skills in efficiently resolving issues, multitasking across conversations, and maintaining a professional, empathetic tone

- Highly adaptable to irregular working hours and on-demand schedules, rather than traditional fixed shifts

Benefits:

- Upon regularization:

- 10 VL (Vacation Leaves), 10 SL (Sick Leaves), 5 EL (Emergency Leaves)

- HMO health insurance starting from the 4th month (coverage for the employee and one dependent at no cost)