BPO Helpdesk Operations Manager (Makati)

Position: Helpdesk Operations Manager (Makati) | Onsite
Location: Makati
Schedule: Dayshift

Details:

• This is a startup BPO operation.
• The selected OM will be responsible for overseeing a 10-member Helpdesk Support team (Wave 1)
  
  Qualifications:
• Minimum of 5 years experience as a Technical Operations Manager in a BPO setting
• Familiarity with the payment ecosystem, cybersecurity, technical support, and product service development