Trainer - UK Financial Customer Service (Quezon City) | Onsite

Start Date: 30-Mar

Type of Support: Voice

Work Arrangement: 100% Onsite (Quezon City)

Nature of the Account: UK Financial Customer Service

Shift Schedule | Restdays: Shifting schedules, UK time

Educational Requirement:

• Graduate of Bachelor's Degree

Work Experience:

• 2 to 4 years' work experience in US/UK banking operations and training in a call center or shared services environment.
• Financial account experience must be in mortgage, car/motor financing, collections, fraud, underwriting, payouts, or any similar facet. Insurance or payroll will not be considered.
• Priority: UK or US banking, with any experience under the LOAN ORIGINATION PROCESS, especially under MOTOR FINANCING
• Basic understanding of training methodologies applied on virtual and F2F instructor-led classes
• Excellent communication & feedback/coaching Skills
• Good to have: Exposure to US or UK banking industry, preferably with underwriting and payouts experience.