Asset Performance Engineer - Quezon City

Key purpose of this role (and team)

The performance engineer is responsible for several key activities that facilitate the continuous operation of solar PV systems post-installation. These include system monitoring, remote troubleshooting and technical support, service case tracking, performance analysis and reporting, and project onboarding. This involves working closely with the Service & Quality Assurance Team to manage assets.

Location and work schedule: Eastwood, QC | shifting, not fixed

Key accountabilities of this role

• Utilize monitoring software to analyze system performance and identify faults.

• Prioritize activity to ensure systems are meeting performance levels.

• Liaise with the Service & Quality Assurance Team to track service cases.

• Provide remote technical support for contractors to investigate and resolve faults.

• Review documentation submitted by contractors from scheduled and reactive site visits.

• Produce system performance reports for internal and external stakeholders.

• Collate data for LGC claims.

• Liaise with system component suppliers for technical support and warranty claim approval.

• Create a bill of materials for service cases where the installation of components is required.

• Technical onboarding of projects post installation, including design and operation review.

• Interface with the project engineers to improve designs and methodologies based on technical issues identified during the execution of this role.​

• Interface with subcontractors, customers, and other parts of the business to achieve desired outcomes.

• Actively record and report on lessons learned to improve processes in asset management and the wider business.

HSE accountabilities:​

• Ensure contractor engagement is carried out in alignment with the contractor management framework.

• Assist with the investigation of any incidents and near misses arising from project work in accordance with the Incident, Near Miss, and Hazard Management Procedure.

• Ensure corrective or improvement actions arising from incident investigations or proactive HSE activities are closed out within the agreed timeframes.​

• Support the HSE function in the delivery of initiatives designed to uplift safety outcomes.​

Qualifications, key skills and experience required

• Bachelor of Photovoltaic/Renewable Energy Engineering (or similar)​

• At least 2 years of experience in Solar PV System design and/or monitoring

• Expert knowledge in Solar PV System monitoring software with proven experience troubleshooting system issues

• Excellent technical and practical knowledge of Solar PV System design, installation and operation​

• Proficient with relevant Australian Standards related to PV installations​

• Exceptional organizational skills

• Fluid command in written and oral English communication skills​

• Advanced knowledge and experience of MS Office​

• Outstanding problem-solving capabilities & adaptability