Operations Manager (Advertising/Marketing/Creative) - Hybrid

Work Setup: Morning shift (Monday-Friday)
Hybrid Setup: Primarily remote, with occasional onsite work required at least once per month

Requirements:

• Bachelor's degree in Operations Management, Business Administration, or related field
• 3-5 years of operations experience, preferably in an agency, creative, or professional services environment
• Strong project management skills with experience using project management tools
• Excellent communication and interpersonal skills with the ability to work effectively across all organizational levels
• Analytical mindset with proficiency in data analysis and reporting
• Experience with process improvement methodologies and change management
• Proficiency in Google Workspace, Microsoft Office Suite, and operational software platforms
• Preferably available to start immediately

Preferred Qualifications:

• Experience in advertising, marketing, or creative agencies
• Knowledge of creative production processes and workflows
• Experience with business intelligence tools and dashboard creation
• Understanding of budget management and financial reporting
• Experience with agency management software like Adobe Workfront, Macronomy

Responsibilities:

• Systems and Reporting Management: 
  • Design, build, and maintain comprehensive reports using agency management systems and business intelligence tools
  • Work with various operational systems to extract, analyze, and present data for leadership decision-making
• Resource Planning and Utilization
  • Partner closely with the resourcing team to monitor and optimize capacity planning across all departments
  • Analyze utilization rates and resource allocation to identify opportunities for improved efficiency
• Cross-Departmental Systems Support
  • Collaborate with department heads to understand reporting needs and system requirements
  • Facilitate data flow between creative, strategy, technology, and production teams through integrated systems

Why Join Us?

• Equipment: Company-provided
• Allowances: Internet, rice, and clothing allowances
• Bonuses: 13th-month pay; employee referral bonus program
• Healthcare: HMO coverage starting Day 1 with Dependent coverage upon regularization (first dependent free; cost-sharing for others)
• Learning & Development: Training and upskilling on new technologies
• Company Culture & Engagement: Monthly town halls, Regular company activities