Account Executive

Attitude

Team skills A successful Account Executive must:

Possess good time management and prioritization skills; be able to manage several work streams and keep the plates spinning

Build relationships with their Account Team and other departments

Effectively manage expectations with the team

Always look out for others in the team

Liaise with all departments within the company on specific projects

Assist the Account Manager in the provision of efficient client servicing

Earn the respect of team members across all departments in the company

Demonstrate a contagious positive outlook

Relationship building A successful Account Executive must:

Be seen as a safe pair of hands by the client

Ensure a strong rapport is built between the client and the company

Develop close rapport with clients, suppliers, and partners

Gain trust and respect from day-to-day contacts

Build persuasive arguments

Behave confidently with clients

Strive to raise her/his profile



Job Duties

-Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.

- Provides product, service, or equipment technical and engineering information by answering questions and requests.

- Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedules.

- Prepares cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers, architects, and other professional and technical personnel.

- Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services.

- Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.

- Submits orders by conferring with technical support staff; costing engineering changes.

- Develops customer's staff by providing technical information and training.

- Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating future legislation; advising a customer on product, service, or equipment adherence to requirements; advising a customer on needed actions.

- Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.

- Maintains professional and technical knowledge by attending educational workshops; reviewing publications; establishing personal networks; participating in professional societies.

- Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.

- Contributes to team effort by accomplishing related results as needed