IT And Help Desk Engineer

Job Type: Full Time

Job Location: Baghdad

Responsibilities:

• Handle user account management, security group configurations, and group policy management within Active Directory.
• Manage and maintain domain controllers and DNS servers to ensure efficient and secure domain operations.
• Configure and set up email systems, troubleshoot email-related issues, and provide ongoing support.
• Implement and configure VoIP systems, including call routing, VoIP phone setups, and troubleshooting.
• Install and configure server hardware, ensuring optimal performance, security, and scalability.
• Set up and configure desktop and laptop computers, addressing hardware and software issues.
• Install, configure, and manage centralized printer systems to optimize print services for clients.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Proven experience in IT support and Help Desk roles, with expertise in the mentioned areas.
• Proficiency in Active Directory management, domain administration, and DNS.
• Excellent problem-solving and communication skills.
• Strong teamwork and customer service orientation.

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).