FTTH Field Engineer

Responsibilities:

1. Management of Technicians: Supervise and coordinate the activities of field service technicians ensuring quality and timely completion of the jobs.
2. FTTH Installation and Maintenance: Oversee and execute installation, troubleshooting, and maintenance of FTTH networks. Ensure quality of installation from the central office to the customer premises.
3. Technical Support: Provide technical support to technicians, subcontractors and other stakeholders. Act as a technical lead in resolving any network issues.
4. Customer Interaction: Interface with customers to answer inquiries, troubleshoot issues, and provide information about network installations or repairs.
5. Compliance and Safety: Ensure that all operations comply with state and federal regulations and Occupational Safety and Health Administration (OSHA) guidelines.
6. Network Design: Assist in the design and planning of FTTH networks. Review and approve contractor network design submissions.
7. Documentation: Maintain accurate records of all installation, maintenance activities, and network designs.
8. Training and Development: Train and develop new field service technicians. Conduct regular training sessions on new technology, safety practices, and equipment usage.

Qualifications:

1. Bachelor's degree in Engineering, Information Technology, or related field.
2. Proven experience as a Field Engineer in the Telecom industry, preferably with FTTH network installations.
3. Strong understanding of FTTH technologies, such as GPON, EPON, and RFoG.
4. Excellent communication and leadership skills.
5. Knowledge of industry's safety and quality standards.
6. Ability to work in challenging conditions, such as adverse weather or high locations.
7. Proficiency in using network design and testing software.
8. Strong problem-solving skills and attention to detail.
9. Valid driver's license.