IT Consulting Account Executive

Our client is hiring a passionate and experienced IT Sales Executive with deep understanding of the IT software landscape (in particular ERP) and technical understanding of IT Services in order to identify his/her customer problem areas and help solve those problems using our client's service offerings. The Sales Executive will be assigned to a specific territory and will be responsible for few existing customers and expected to acquire new customers.

Roles and Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Qualifications:

• At least 5 years of successful experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role preferably in consulting or software company
• Bachelor's degree in STEM subjects. Postgraduate degree in business (MBA) preferred.
• Strong understanding and awareness of IT services
• Strong communication and negotiation skills
• Ability to build and maintain client relationships
• Knowledge of digital transformation trends and technologies
• Ability to work independently and as a part of a team
• Excellent organizational and time management skills
• Ability to travel
• Fluent in English and Arabic