Business Systems Analyst - Retail (Odoo)

We are seeking an experienced Retail Business Systems Analyst with a strong background in Odoo 16/17 systems. The ideal candidate will possess in-depth knowledge of various business, financial, and marketing modules, with hands-on experience configuring and maintaining Odoo systems. The primary role is to align technology solutions with business objectives, improve efficiency, and drive innovation. This includes analyzing business processes, identifying areas for improvement, designing solutions, and configuring the system to enhance overall productivity and profitability. Additionally, the candidate should be knowledgeable about various Odoo options like SaaS, Odoo.sh and configuration/enhancements best practices.


Main Responsibilities:

- Analyze and document business processes related to retail operations, including POS, procurement, inventory, recipe management, pricing and promotions, and e-commerce.
- Collaborate with stakeholders from various departments to understand their requirements and objectives, serving as a liaison between business units and IT to translate business needs into system requirements.
- Implement, configure, and maintain Odoo 16/17 business, financial, and marketing modules.
- Conduct regular system audits to ensure accurate and efficient operation.
- Provide training and support to staff on the use of Odoo systems.
- Collaborate with IT to manage system upgrades, patches, and other maintenance tasks.
- Monitor system usability and gather feedback from users to identify opportunities for continuous improvement.
- Ensure compliance with relevant laws, regulations, and best practices within the system's processes.
- Advise on the use of various Odoo options and recommend best practices for enhancements.



Education:
- Bachelors degree in Information Technology, Business Administration, Business Analyst or equivalent.
- Certifications in business analysis (IIBA, IREB, ISCB, or PMI) are a plus.
- Odoo certification is advantageous.

Professional Background:
- Proven experience (typically 3-5 years) in Retail industry, with at least 1-2 years in managerial role.
- Proven experience as a Business System Analyst.
- Excellent analytical and problem-solving skills.
- Outstanding communication and interpersonal skills.
- Analytical mindset with proficiency in data analysis and reporting tools.
- Ability to work effectively in a team environment as well as independently.
- Knowledge about various Odoo options and best practices for maintenance and enhancements. 
- Experience in Odoo 16/17 is a Plus.