Project Manager – Technology

Company Description

Our client is a Singapore-incorporated, fast-growing venture-building company operating across food & beverage, retail, logistics, lifestyle, and technology sectors in Bangladesh. With multiple consumer brands, centralized operations, and a scalable business model, the company is focused on building an integrated, tech-enabled ecosystem shaping the future of the Bangladeshi consumer market.

About the role

We are hiring a highly driven and hands-on Project Manager for our client to lead the Technology function. This role will oversee the planning, implementation, and optimization of key digital systems, including ERP, POS infrastructure, delivery platform integrations, e-commerce solutions, and operational dashboards. Working closely with the CIO and COO, the selected candidate will play a critical role in driving technology adoption, managing cross-functional projects, and supporting the company's rapid operational growth and expansion.

Key Responsibilities

Leadership & Team Development:

• Build and lead a high-performance technology team covering ERP administration, system integrations, data operations, and digital product management.
• Establish clear team structures, role definitions, KPIs, and performance review cycles across the technology function.
• Mentor team members and manage external vendors toward global technology delivery standards.
• Cultivate a culture of technical excellence, rapid iteration, and zero-downtime operations.
• Attract and retain top technology talent capable of delivering enterprise-grade systems in a startup environment.

Global Standards & Bangladesh Technology Realities:

• Design and implement digital infrastructure benchmarked against global F&B and retail technology standards — POS ecosystems, ERP platforms, supply chain visibility, and e-commerce.
• Navigate Bangladesh-specific technology challenges, including connectivity reliability, local payment gateway integration, last-mile tech adoption, and device literacy across field teams.
• Build systems that are robust, scalable, and future-ready while remaining operable by staff with varying levels of digital literacy.
• Integrate internationally recognised platforms and methodologies — Agile, DevOps, cloud-first architecture — adapted for local infrastructure realities.
• Benchmark the technology stack against global FMCG and QSR operators and develop a roadmap to close capability gaps.

Product Launch & Digital Go-to-Market:

• Own the technology readiness workstream for every product launch, brand rollout, or new outlet opening.
• Ensure POS systems, menu configurations, delivery platform listings, and operational dashboards are live and tested before any brand or product goes to market.
• Build and manage the digital marketing technology stack — CRM, loyalty platforms, campaign tools — in coordination with Sales and Marketing teams.
• Lead the technology component of e-commerce and aggregator onboarding for each new brand or SKU launch.
• Develop launch post-mortems and continuously improve the technology go-live playbook.

Technology Project Delivery:

• Own end-to-end project management of all technology initiatives — ERP rollouts, POS deployments, delivery platform integrations, internal tools, and e-commerce builds.
• Develop comprehensive project scopes, sprint plans, dependency maps, UAT frameworks, and go-live checklists for each initiative.
• Coordinate with the CIO, external development vendors, and business unit heads to ensure delivery stays on track, in scope, and within budget.
• Conduct User Acceptance Testing with relevant stakeholders and manage full defect resolution before every go-live.

ERP & Systems Management:

• Lead the implementation, configuration, and organisation-wide adoption of Odoo ERP across Finance, HR, Supply Chain, Production, and Sales modules.
• Manage system integrations between Odoo and third-party platforms, including POS systems, delivery aggregators, and e-commerce channels.
• Ensure all digital systems are fully documented with SOPs and end-user training materials.
• Monitor system performance, proactively identify risks, and coordinate resolution with vendors or the internal team.

Data, Reporting & Digital Operations:

• Implement real-time operational dashboards that give leadership live visibility into sales, production output, delivery performance, and inventory levels.
• Manage data integrity across all platforms — ensuring clean, consistent, and audit-ready records at all times.
• Build a prioritised technology roadmap in collaboration with department heads, covering a 12-month delivery horizon with quarterly reviews.
• Identify digital inefficiencies across departments and lead structured technology improvement projects with measurable outcomes.

Vendor & Stakeholder Management:

• Manage all technology vendors, SaaS subscriptions, and freelance developers — including contracts, SLAs, payment milestones, and performance accountability.
• Communicate project status, risks, and escalations to the CIO and COO on a structured weekly basis.
• Train and onboard staff across all departments on new digital tools, platforms, and workflows.

Skills & Qualifications

• 5–8 years of technology project management experience in F&B, retail, FMCG, or multi-location operations.
• Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field. PMP, PRINCE2, or Agile / Scrum certification is highly preferred.
• Proven experience delivering ERP implementations at organisational scale — Odoo, SAP, or equivalent.
• Demonstrated experience managing integrations between POS, delivery platforms, and back-end systems.
• Track record of building and leading technology teams in a fast-scaling business environment.
• Solid command of Agile, Scrum, and Waterfall project management methodologies.
• Deep understanding of ERP architecture, API integrations, and digital operations infrastructure.
• Ability to translate technical complexity for non-technical stakeholders and business requirements for technical teams.
• Experience building operational dashboards and BI reporting tools.
• Strong vendor management, contract negotiation, and SLA monitoring capability.
• Fluent in both Bangla and English — written and verbal.

Employment Structure

• On-site in Banani, Dhaka, Bangladesh | Full-time
• Salary: BDT 150,000 - 200,000
• Benefits: Festival Bonus (x2) + Performance-based Annual Bonus + Mobile Allowance + Transport/Fuel Allowance + Standard Probation Period Applies
• Work Week: Sunday - Thursday, 9:00 AM - 6:00 PM (with operational flexibility during peak periods and new hub launches)

Hiring Process

1. Screening interview with Talvette
2. Screening interview with the HR team
3. Interview with the department head and COO
4. Case study or technical assessment (role-dependent)
5. Final interview with the founding leadership team
6. Receive a conditional offer
7. Reference check
8. Receive confirmed offer
9. Join the team full-time