Outbound Customer Service (Nearby LRT - Based in Petaling Jaya)

What will you do as Outbound Customer Service?

• Call to consult and convince customers to use the right product and close the order according to the data the customer has demanded (Leads provided by company).
• Manage / store customer information on the company system
• Take care and support close customers, provide preferential programs for customers to increase sales
• Completing the assigned KPIs as prescribed.

Skills Required:

• Clear voice, good communication
• Selling skills and ability to grasp customer psychology
• Able to work in a team/ independently
• Skilled in building rapport with customers, overcoming objections
• Passion to generate more income / commission

Education & Experience:

• Minimum SPM holder and above
• Language required: Bahasa Malaysia, English & Mandarin (Added Advantage)
  
• At least 1 year and above of experience in Telesales / Telemarketing
• Any kind of sales experience - for Mandarin speaker only
• Must be able to work on rotational shift basis & weekend
• Age: 30 - 50 years old (Healthy & fit to work)
• Prefer candidates from product consulting, telco, insurance, real estate, beauty industry, online business or similar background.

Salary Package:

Non-Mandarin Speaker: RM 2,200 - RM 2,700 (Non-Mandarin Speaker)
Mandarin Speaker: RM 3,000 - RM 3,500 + RM400 (Language allowance)
Commission up to RM 7,000++

Location: Menara LYL, Seksyen 51A, Petaling Jaya

Working Hours: 9.00am - 6.00pm / 12.00pm - 9.00pm (Monday - Sunday), 6 days off in a month

Employment Type: 1 year renewable contract

Benefits: All statutory benefits Provided including Birthday Leave!

Refer a friend and earn RM 300 if they are shortlisted!

Interested candidates may send your resume to:
Mesha | 016-394 2898 | mesha@talentrecruit.com.my